Privacy & Policy
Password Wallets is a Zero Knowledge security provider. Zero Knowledge is a system architecture that guarantees the highest levels of security and privacy by adhering to the following principles:
Data is encrypted and decrypted at the device level (not on the server)
The application never stores plain text (human readable) data
The server never receives data in plain text
No Password Wallets employee or 3rd party can view the unencrypted data
The keys to decrypt and encrypt data are derived from the user’s master password
Multi-Layer encryption provides access control at the user, group and admin level
Sharing of data uses Public Key Cryptography for secure key distribution
Data is encrypted locally on the user’s device before it is transmitted and stored in Password Wallets’s Cloud Security Vault. When data is synchronized to another device, the data remains encrypted until it is decrypted on the other device.
Password Wallets software runs on Android*, operating systems. (*Note: These trade names are protected by the registered trademarks of their respective owners. Password Wallets and Password Password Wallets. registered trademarks of Password Wallets, Inc.).
Information We Collect
Password Wallets does not have access to, or the ability to decrypt your vault. Our Zero-Knowledge encryption model ensures that only you can decrypt your stored information.
Password Wallets collects limited personal information from customers who register with our services including a username or email address and phone number address birthday for the purpose of account verification and two-factor authentication. If a customer decides to subscribe to our service, we may collect credit card information which is tokenized and used for payment processing, but not stored. We use the customer registration information to authenticate users and provide access to services at. As with any cloud-based services, when you download and use our product we automatically collect information on the type of device you use, operating system version, a randomly-generated device identifier, system performance information and IP address. We also use the email addresses used in the registration information to communicate with our users. When you register for a subscription to Password Wallets software, you automatically "opt-in" to receive email communication from us.
End-users of Password Wallets Enterprise will not receive consumer marketing email communications from us but may receive important communications related to changes to services, maintenance notifications and security-related events. Password Wallets consumer end-users periodically may receive email communications from us regarding changes to our services, maintenance notifications, promotional materials and important security-related events. You will be permitted at any time to "opt-out" of the receipt of email communications related to marketing and promotional material. The "opt-out". In the event you opt-out from receiving marketing and promotional material, we may, as necessary, email you in connection with a purchase confirmation, customer support matter or security issue related to your account. Password Wallets will never have access to your Master Password or records stored within your Password Wallets Vault.
Password Wallets does not have access to or knowledge of an account holder’s master password, encryption keys or access to his or her Password Wallets vault. Accordingly, any account disclosure required by law, under a subpoena, would be limited to general account information such as the account holder’s name and account term. Password Wallets may disclose aggregated user statistics (for example, 50% of Password Wallets customers use the service daily) in order to describe our services to prospective partners, affiliates and other third parties for lawful purposes. Password Wallets will never disclose such data on an individual or identifiable basis to third parties except when we must comply with laws that require such disclosure to law enforcement authorities or other government third party officials such as subpoenas, or we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others and to investigate fraud.
If Password Wallets is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may provide limited contact, payment and usage information to companies that provide services to help us with our business activities such as our live chat customer support or analytics provider. These companies are authorized to use such information only as necessary to provide these services to us.
We send push notifications for the purpose of record synchronization and alerts record share update notifications.
Right to Request Deletion:
Consumers also have the right to request deletion of personal information, but only where that information was collected from the consumer.
How to Access Your Personal Data:
Upon request Password Wallets will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected] . You may deactivate your Password Wallets account and delete your personally identifiable information at any time by contacting us at [email protected] clearly indicating that you wish to deactivate and delete such information. If your personal information changes, or you seek to exercise any rights, please submit the request to Customer Support at [email protected] . In your request, please make clear what personal data is concerned and the change required. We will comply with your request promptly, but in any event within 30 days of your request (45 days for requests). We may need to retain certain information for recordkeeping purposes or to complete transactions that you began prior to requesting such change or deletion.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Password Wallets will be permitted to display an active customers' corporate logo on its website for the purpose of promoting both the customer and Password Wallets.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We use Local Storage, to store content information and preferences.
It is the user's responsibility to protect the security of their Password Wallets Master Password. Access to Password Wallets services are protected by a unique username and Master Password that is known by you only. Password Wallets has designed internal security processes that encrypt customer passwords to protect it from being divulged or accessed by anyone other than you. Neither Password Wallets employees nor any of its contractors can obtain or access your password. Neither Password Wallets employees nor any of its contractors will ask you for your password via mail, email or telephone nor any other unsolicited manner.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]